Returns And Warranties


Return address:

C/Strung Out
PO Box 2137, Clovelly West NSW 2031

*All items must be returned within 14 days;
*All items must be in BRAND NEW Condition with:
a)Clothing: all tags attached, unworn & unwashed;
b)Racquets: all plastic on handle; header card attached; no ball fuzz in strings; no scapes or scratches.
   (No refund on strings)
c)Shoes: unworn, in original box-please wrap the box in brown paper or other wrapping material before posting.
* Postage will NOT be refunded.


*Send copy of invoice/receipt with all items sent for warranty assessment
*Postage charges not included

*Racquets- All racquets have a 12month manufacturer's warranty
                  -All claims will be sent to manufacturer for evaluation/assessment.
                  -Warranty process takes 7-14 days

*Shoes- 12month manufacturer's warranty
            - Outer sole warranty (participating brands and models only)
            -Each sole warranty is limited to one time replacement.
            -In the event the purchased shoe is no longer available, a store credit is applied to another pair of shoes.

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Strung Out offers best tennis racquets and tennis shoes including racquetball racquets, badminton racquets and squash racquets. Buy Yonex and Babolat

Strung Out -  The Entertainment Quarter,Lang Road, Moore Park, Sydney, NSW, 2010 Australia; Tel 02 8354 0508.